"Our fine jewelry is crafted to last generations, backed by our commitment to uncompromising quality."
Lifetime Craftsmanship Warranty
CHOW HENG FOOK stands behind every creation. We provide a comprehensive Lifetime Warranty covering manufacturing defects in craftsmanship and materials for all 14K and 18K solid gold pieces.
What is Covered
- Structural Integrity: Clasp mechanisms, safety catches, prongs, and links covered against manufacturing defects.
- Diamond Security: Prongs inspected and retightened to maintain setting security.
- Complimentary Cleaning & Inspection: Annual complimentary stone-checking and ultrasonic cleaning to maintain lasting brilliance.
Complimentary Ring Resizing
We want your ring to fit comfortably from the first day. We offer one complimentary ring resizing within 60 days of delivery on eligible solitaire, wedding band, and classic ring designs.
Submitting a Warranty Claim
To initiate a complimentary inspection, repair, or resizing, please email our concierge specialists at springnagao@gmail.com with your order number and photos of the piece.