"Track the journey of your CHOW HENG FOOK fine jewelry from our workbench to your doorstep."
How to Track Your Shipment
As soon as your jewelry piece is handcrafted, inspected, and dispatched, you will receive a shipping confirmation email containing your tracking number and carrier link.
Delivery Stages
- Order Confirmed: We have received your order details and our master jewelers begin preparing your piece.
- Quality Inspection: Every diamond, prong, and setting undergoes rigorous inspection before entering our signature luxury gift packaging.
- Dispatched with Full Insurance: Your package is handed to the courier with end-to-end signature confirmation and insurance protection.
- Delivered: Your timeless piece arrives safely at your destination.
Need Immediate Assistance?
If you haven't received your tracking email within 3 business days of placing an in-stock order, or if you have questions about custom made-to-order timelines, please contact our support team at springnagao@gmail.com with your order number.