"Complimentary, insured, and discreet delivery right to your door."
Shipping Policy & Delivery Timelines
Because fine jewelry requires extraordinary care, every CHOW HENG FOOK order is shipped in discreet, tamper-evident luxury packaging and is fully insured throughout its journey.
Processing Times
- In-Stock Items: Dispatched within 1–2 business days.
- Made-to-Order & Custom Sized: Handcrafted and finished within 2–3 weeks before dispatch.
Shipping Methods & Rates
- Standard Insured Shipping (3–7 business days): Complimentary on all domestic orders.
- Express Priority Shipping (1–2 business days): Available at checkout for urgent celebrations and gifts.
- International Shipping: Fully tracked and insured worldwide delivery available to over 100 countries.
Signature Required
To protect your precious purchase against loss or theft, all orders above a certain value require an adult signature upon delivery.
Shipping Questions?
Need to update your shipping address or arrange a specific delivery date? Contact our concierge team immediately at springnagao@gmail.com.