CHOW HENG FOOK ATELIER

How to Order · Ordering Guide

From atelier workbench to your doorstep. Transparent craftsmanship, personalized concierge service, and pre-shipment quality verification for collectors worldwide.

Three Ways to Order

PATH 01

Ready-to-Ship Essentials

Curated signature styles in standard US sizing and popular carat weights, already finished and inspected in our atelier. Dispatched rapidly in 3–5 business days.

✓ Dispatch in 3–5 Business Days
✓ Complimentary Luxury Gift Box
✓ CCIC Traceability Certificate Included
SHOP IN-STOCK PIECES
PATH 02

Made-to-Order Custom Sizing

Select your favorite setting, choose your exact US ring size (US 4 to US 12), precious metal finish (18K Yellow Gold Vermeil, Rose Gold Vermeil, or Platinum Finish), and preferred stone carat weight (1.0ct, 1.5ct, 2.0ct).

✓ Tailored to Your Exact Size
✓ Stamped Solid 925 Silver Core
✓ Handcrafted in 7–10 Business Days
EXPLORE CATALOG
PATH 03

1-on-1 Bespoke Commission

Bring your Pinterest dream, heirloom rework, or custom sketch to life. Work directly with our Guangzhou atelier master artisans with no middleman retail markup.

✓ Complimentary 3D CAD in 48 Hours
✓ Atelier Direct Fair Pricing
✓ Complete in 2–3 Weeks
WHATSAPP CONSULTATION

The 4-Step Fulfillment Experience

01. Order & Review

Place your order securely via website (Credit Card, PayPal, Apple Pay) or WhatsApp concierge. Our team reviews your sizing and specifications within 24 hours.

02. Atelier Crafting

Master artisans shape, cast, hand-set your lab diamonds or cultivated gems, and apply multi-layer precious vermeil or platinum finishing.

03. Pre-Shipment Media

Confidence guaranteed: We capture high-definition video and photos of your finished piece and CCIC traceability QR code for your approval before sealing the parcel.

04. Insured Global Transit

Dispatched with tracking in tamper-proof signature packaging. Fully insured against transit loss or damage until signed for at your door.

Production & Delivery Timetable

Order Type Crafting / Dispatch Window International Transit (Air Express) Shipping Fee
Ready-to-Ship Pieces 3–5 Business Days 7–12 Business Days FREE over $200 ($4.99 standard)
Made-to-Order Sizing / Metals 7–10 Business Days 7–12 Business Days FREE over $200 ($4.99 standard)
Bespoke Design Commissions 2–3 Weeks (48h 3D CAD) 7–12 Business Days Complimentary Insured Courier

Need Assistance with Your Order?

Whether you need ring sizing guidance, metal recommendations, or custom stone requests, our atelier concierge team is here to assist with no sales pressure.